Returns and exchanges of goods
Our company guarantees the return of the monetary value of purchased goods, or exchange up to 30 days from the date of package receive. The detailed rules are contained in the regulations.
How to make a return or exchange?
1. Inform us about return on e-mail address: firstname.lastname@example.org with the order number.
2. Items with unwashed and unused condition send to:
Company: LUXA sp. z o. o.
Street: Hetmanska 40a/23
Zip code: 35-045
Phone number: 609-740-989
Basic rules at a glance:
- The basis for the exchange of a receipt or invoice confirming the purchase.
- Returned items should be in unused and unwashed condition.